SECURE REMOTE ACCESS
Remote Support
Support customers and users in seconds and solve their issues with apps, drivers and operating systems.
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24/7 Remote Access Coming soon!
Secure round-the-clock access to remote servers and workstations. Perfect tool for customer service staff and administrators.
Learn more...KEY FEATURES
Simple and secure connection setup
To establish a connection, only a 9-digit session PIN is required.
Easy to share by phone, email or chat.
No Installation required
DESKERIO is ready to use immediately after download, with no time-consuming setup required for ad-hoc remote support. The remote computer remains unchanged, making it perfect for quick customer and user support.
Works easily across firewalls
More than 99.9% of all sessions are successfully established. There is no need to set up dedicated IP addresses or open ports on the corporate firewall.
Full remote control with mouse and keyboard
Once the connection is established, the remote system can be operated using the local mouse and keyboard, without any limitations.
Integrated File Transfer
With the integrated file transfer feature, you can easily exchange any files between the computers during the session.
Multi-Monitor Support
DESKERIO supports up to 8 monitors connected to the remote system. Users can seamlessly switch between these individual desktops during a session. In addition, all desktops can be viewed and operated simultaneously side by side.
24/7 Remote Access Coming soon!
DESKERIO can also be installed as an agent on servers and workstations that require round-the-clock administrator access. Setup takes only a few seconds and the machine is then available for secure 24/7 access.
DESKERIO Launchpad
Quickly and easily accessible worldwide via the join.support link. The ideal starting point for fast on-demand support for your customers and users. All they have to do is enter the shared session PIN in their browser and launch the downloaded App. No further input is required.